Terms & Conditions + Refund & Return Policy - House Of Organic

Terms & Conditions

Effective Date: July 18, 2026

Welcome to House Of Organic. By accessing or using our website, you agree to the following Terms & Conditions.

Orders

  • All orders are subject to confirmation.

  • We reserve the right to accept or cancel any order.

  • Customers must provide accurate delivery information.

Product Information

We strive to provide accurate descriptions and images. However, actual product packaging or appearance may vary slightly.

Pricing

  • Prices are listed in Bangladeshi Taka (BDT).

  • Prices may change without prior notice.

  • Promotional offers are available only for a limited time.

Payment

We may offer:

  • Cash on Delivery (COD)

  • Online Payment (where available)

Orders will be processed after successful confirmation.

Shipping & Delivery

Delivery time depends on your location and courier service.

Unexpected delays due to weather, strikes, political situations, or courier issues are beyond our control.

Intellectual Property

All content on this website—including logos, images, text, graphics, and product descriptions—is the property of House Of Organic and may not be copied or reused without written permission.

Limitation of Liability

House Of Organic shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Refund & Return Policy

Customer satisfaction is important to us.

Return Policy

Returns are accepted only if:

  • You receive the wrong product.

  • You receive a damaged product.

  • The product is defective upon delivery.

Customers must notify us within 48 hours of receiving the order.

The product must be:

  • Unused

  • Unopened

  • In its original packaging

Non-Returnable Items

For hygiene and safety reasons, we do not accept returns of:

  • Opened products

  • Used products

  • Products damaged due to customer misuse

Refund Policy

Refunds will be processed only after the returned product has been inspected and approved.

Approved refunds will be issued through the original payment method or another mutually agreed method.

Shipping charges are generally non-refundable unless the error was made by House Of Organic.

Order Cancellation

Orders may be cancelled before dispatch.

Once the order has been shipped, cancellation requests may not be accepted.

Contact Information

For any questions regarding orders, returns, or refunds, please contact:

House Of Organic
Website: https://a.houseoforganicbd.com
Email: houseoforganicbd@gmail.com